In today’s competitive environment, retailers need to be more productive, gain better control of key business processes and ensure lasting connections with customers and suppliers. Designed to meet changing business needs, Retail delivers the investment protection of a solution that can be adapted to meet the unique requirements of your retail environment.
Aimed at simplifying user experiences, our Retail Management System (RMS) helps retailers level the playing field in a competitive retail environment, enabling you to automate Point-of-Sale (POS) processes, store operations, inventory management processes and reporting. Providing centralised control for your entire retail chain, Retail Management connects and integrates the financial management and retail system across a multi-store network.
Giving retailers the opportunity to react quickly to consumer demand, an effective shop management software such as Retail Management helps you adopt a more proactive approach to selling. By securing full connection between business information and processes, you will be gaining full control of critical information across your entire retail network, whilst empowering your people to deliver an overall superior customer experience at the Point-of-Sale.
Retail Management grants you total control on your retail business, providing you with the capabilities for:
Streamlining Store Operations
Offering a complete retail solution for individual or multiple stores, retailers will be able to streamline all business operations, allowing management to maintain tighter controls over inventory, pricing, suppliers, promotions, customer information and reporting.
Fully Automating POS System Processes
With a customisable and intuitive user interface, retail assistants can immediately access customer histories, product pricing and availability information, enabling them to quickly process returns and sales quotes and integrate card transactions at the Point-of-Sale.
Controlling Information from a Central Location
Data for all stores is managed from one central location – the Head Office – from where management can view, inspect and disseminate current information across the whole retail network, allowing for company-wide reporting, communication and performance analysis.
Optimising Inventory Control
Retailers will have access to real-time inventory information, enabling them to track item movements, keep optimal stock levels, set automatic replenishments, increase inventory turns and purchase from the lowest-cost suppliers.
Generating Consolidated Reports
A wide range of flexible and consolidated reports – showing sales breakdowns, slow-moving stock, operations and financials, results from marketing campaigns and sales trends – can be created and managed from one central, convenient location.
With increased ability to control costs, maximise revenue streams and improve efficiency and accountability, Retail Management improves your retail business by:
Personalising Customer Service
With the ability to specifically target customer preferences and implement automatic discounts at the Point-of-Sale, your sales staff will be providing an efficient and personalised service that can turn a single purchase into a lasting and profitable customer relationship.
Effectively Targeting Marketing Campaigns
Through accurate and timely knowledge of what products are selling best, who is buying them and when, retailers can target marketing campaigns based on customer preferences and purchase histories. This will help you stay on top of performance, enabling you to deduce special pricing to your best customers and target offers and promotions to selected audiences.
Increasing Business Security
Through automated tracking that helps contain pilferage, fake returns, fraud and unauthorised access to information, retailers need not be onsite to ensure the secure running of their single or multi-store retail operations.
Scaling to Meet Business Growth
Retailers can drive more value from their existing investments and scale Retail Management as their business grows into multiple stores and retail channels, helping them to maximise uptime, whilst adapting to an ever-changing retail environment.