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Enterprise Resource Planning (ERP)

Trusted by more than 100,000 businesses in over 40 countries worldwide, Microsoft Dynamics NAV is an enterprise resource planning software proven to help companies reduce administrative overheads, increase productivity and improve information visibility (financial and other) through powerful reporting.

Available both on-premise or in the cloud, Microsoft Dynamics NAV gives businesses complete control over their core business processes, the precision to perfect their supply chain, and the insight employees need to perform at their best. The solution is scalable, enabling business to start what they need now, and easily adapt as business needs change.

Providing a role-tailored experience to users, Microsoft Dynamics NAV supports the job functions of different work roles by enabling users to navigate to key information and display tasks required by their role within the Role Centre.

Download the Guide to Microsoft Dynamics NAV 2015 


General Ledger

Provides basic features needed to set up a company and post to the G/L, chart of accounts, general journals, VAT facilities, recurring journals and source codes. Enables management of multiple currencies and features a multi-language functionality that enables users to change the language that is used to display texts. Provides an office-like user interface with access to actions and commands at a touch of a button. Links users to responsibility centres so they view only documents relevant to their responsibility centre.

 
General Ledger

 

Budgets
 

Budgets

Creates a budget for a define period and print balances that show variances to the budget by percentage, enabling users to work concurrently with multiple budgets.

 

Cash Flow Forecast

Predicts how a company’s liquidity – cash and other treasure positions – will evolve over time. It uses the company’s current liquid funds, together with the incoming and outgoing cash flows, to provide a direct cash flow forecast.

 
Cash Flow Forecast

 

Cost Accounting
 

Cost Accounting

Controls the company's costs with visibility into budgeted and actual costs of operations, departments and projects. The feature synchronises cost information with the general ledger, allocating information to different costs centres and cost objects.

 

Intercompany Postings

Manages accounting for more than one company in the same posting process. Intercompany transactions are controlled through an Inbox/Outbox feature, and are approved either automatically upon posting or manually once checked.

 
Intercompany

 

Consolidations
 

Consolidations

Consolidates multi-companies from one or several databases or files into the system, enabling users to import and export financial information through this feature.  The consolidation principles abide with rules specified in the relevant IFRS.

 

Cash Management 

Operates and manages multiple bank accounts that cater for different currencies, providing for automated bank reconciliation that enables the analysis of unreconciled amounts as well as a localised cheque printing facility.

 
Cash Management

 

Payables and Receivables
 

Receivables and Payables

Maintains records of both customer and vendor details and facilitates the posting and printing of customer and purchase invoices, approval of sales and purchase documents, and the day-to-day management of payables and receivables. Enables viewing of due balances and their aging for an interactive analysis of debtors and creditors from a consolidated screen.

 

Fixed Assets

Enables tracking of fixed assets and posting of asset transactions, whilst allowing for the definition of depreciation methods in line with legal requirements. Records maintenance and service expenses, insurance and annual premium coverage for fixed assets. Allows allocation of fixed asset transactions to different departments or projects.

 
Fixed Assets

 

Analysis and Reporting
 

Analysis and Reporting 

Features accounts schedules to extract business data from the chart of accounts, budgets, cash flow accounts and cost types and merge it into financial reports. Facilitates analytical reporting through dimensions, which are assigned to transactions involving a G/L, customer, vendor, fixed asset, resource, job or inventory item. Provides a number of standard reports, easily exported to Word, Excel or PDF, and enables custom reporting.

Sales Order Management
 

Sales Order Management

Enables management of sales quotes, blank sales orders and sales ordering processes and returns, allowing for the compensation of a customer for wrong or damaged items. Supports multiple shipping agents and multiple ship-to addresses to accommodate customers that have more than one site.

 

Order Promising

Promises accurate order shipment and delivery dates to customers based on current and future availability. When items are not available to meet the requested delivery date, the system calculates the earliest shipment date when items can be made available.

 
Order Promising

 

Purchase Order Management
 

Purchase Order Management

Handles purchase quotes, blanket orders, purchase ordering processes and returns. Provides for drop shipments directly from the vendor to the customer without having to physically stock items. Supports the setting up of multiple addresses to manage orders from different vendors.

 

Requisition Management

Automates the supply planning process, by means of the requisition worksheet, generating suggestions for an optimal replenishment of stock. Bases any purchases on the item’s current and future demand and other planning parameters, such as minimum, maximum and reorder quantities.

 
Requisition Management

 

Flexible Pricing
 

Flexible Pricing Models 

Features flexible item price structures for specific customers as well as sales discounting and pricing connected with specific campaigns. Allows for multiple item purchase prices to be negotiated with vendors and the specification of different discount terms with vendors.

 

Inventory Management

Provides for different inventory items, namely stock-keeping units (SKUs), non-stock items and assembly items, allowing for item substitution, item charges, item budgets, item cross-referencing and cycle counting. Manages inventory in multiple locations and tracks inventory as it is moved from one location to another. Ensures an accurate inventory cost valuation, whilst providing a flexible analytical tool for reporting purposes.

 
Inventory Management

 

Item Tracking
 

Item Tracking

Enables management and tracking of serial and lot numbers. Assigns serial or lot numbers manually or automatically, allowing incoming and outgoing shipments of multiple quantities with serial/lot numbers from a single order line entry.

 

Warehouse Management

Automates various warehouse processes, enabling data to be accurately stored and captured automatically. Facilitates work for warehouse employees, allowing them to easily process warehouse shipments, issue warehouse receipts, create pick and put-away orders and ensure an organised warehouse by assigning items to bins.

 
Warehouse Management

 

Tasklet Factory NAV Mobile Warehousing
 

Mobile Warehousing

Empowers warehouse employees with handheld devices to record any items coming in and going out of the warehouse.  Delivers automation of the entire business, as employees at the back-office receive real-time updates about inventory levels and orders status from the warehouse.

Contract Management

Manages service agreements by maintaining contract history, renewal and contract templates. Handles warranties and spare parts, maintains all service history (including used parts, services and labour hours) and measures contract profitability.

 
Contract Management

 

Service Order Management
 

Order Management

Provides for the log in of after-sales service requests, service dues, service order and repair requests.  Allows for the retrieval of service orders and quotes history through the service order log.

 

Price Management

Setups, maintains, and monitors service prices. Defines price calculation structures, including all parameters involved such as pars used, different work types and service charges. The system automatically assigns the correct price structure to the service orders that match the price group criteria.

 
Price Management

 

Item Management
 

Item Management

Records and keeps track of all service items, including contract information, component management, BOM reference and warranty information. Enables the use of trendscape analysis to view key performance indicators on the service item in a given time frame.

 

Planning and Dispatching

Assigns personnel to work orders. Enables login of details such as work order handling and work order status. Manages personnel, filtering according to availability, skills, and stock items. Provides an overview of service task prioritisation, service loads and escalations.

 
Planning and Dispatching
Resource Management
 

Resources Management

Combines resources into one resource group, also providing for the tracking of individual resources. Divides resources into labour and equipment and allocates resources to a specific job in a time schedule.

 

Capacity Management

Creates detailed capacity plans according to planned sales, whilst managing usage statistics and profitability of resources. Monitors resource usage for a complete capacity overview for each resource with information about availability and planned costs on orders and quotes.

 
Capacity Management

 

Time Sheets
 

Time Sheets

Provides a simple and flexible solution for time registration with manager approval, enabling integration with service management, jobs and resource management.

 

Multiple Costs

Manages alternative costs for resources and resource groups, enabling the definition of as many work types as needed. Costs can be fixed or based on an additional percentage or an additional fixed charge.

 
Multiple Costs

 

Jobs Management
 

Jobs Management

Keeps track of usage on jobs and data for customer invoicing, enabling management of both fixed price and time and material jobs. Provides for job planning with multiple tasks and task groupings, jobs budgeting, viewing of jobs work-in-progress and assignment of specific jobs/invoices as complete or partial.

Production Order Management

Manages production orders and calculates requirements, enabling demand planning from sales lines and allowing for the creation of different supply orders directly. Creates Bills of Material (BOMs) and integrates different BOM types into manufacturing processes.

 
Production Order Management

 

Version Management
 

Version Management 

Supports agile manufacturing through the creation and management of different versions of the manufacturing Bills of Material (BOMs) and routings.

 

Production Scheduling

Provides multi-user interactive planning capabilities and scheduling processes, with constraint-based finite-capacity scheduling. Shows lead-times and bottlenecks to support quick decision-making on production issues (capacity sizing, subcontracting decisions or work order time-shifting), optimising setup times based on multiple item parameters. Provides several views to schedulers and planners, namely resource, production order and custom gantt charts, load charts and resource sequence lists.

 
Production Scheduling in Planner One for NAV

 

Supply Planning
 

Supply Planning

Plans material requirements based on demand with support for master production scheduling and bucket less and bucketed materials requirements planning. Facilitates materials flow through the supply chain with multi-location planning capabilities. Enables items to be setup with their own reordering policy, including registration of whether they are manufactured by or purchased from a third party.

 

Demand Forecasting

Analyses sales patterns from multiple perspectives and compares forecasted demand with actual sales. Manages demand forecasting based on items, whilst consolidating and distributing demand plans with multiple stakeholders for collaborative planning.

 
Demand Forecasting
Multiple Affiliates
 

Multiple Affiliates

Caters for instant updating of commission, bonus and deposit accounts and generation of historical data for changes in ownership and shop-to-channel relationships, ensuring maintenance and control of multiple affiliates – entities, agents, shops and channels. Management has visibility into detailed management statistics and enhanced reporting.

 

Automatic Billing Cycles

Automates daily upload of betting transactions, validating entries according to predefined rules and applying an unlimited number of rules and formulas to uploaded transactions. Generates billing reports with information on monthly, yearly, per billing cycle or per shop. Produces summary reports on what has been billed to individual channels. Enables overdue reports, statements and sales documents to be emailed directly to clients.

 
Automated Billing Cycle

 

Banking Processes
 

Centralised Banking Processes

Centralises all bank-related processes – automated bank guarantees, deposit management, payment processing and bank reconciliation – for greater control of corporate finances. Generates automatic payments, creating payment files to the respective bank payment processing system. Upon payment generation, the information is instantly available to the client, based on payment type and bank account information.

 

Integrated CRM

Allows for a holistic view of all day-to-day interactions and provides detailed tracking of any client correspondence on billing, payments, contracts or status reminders done by telephone, mail or email. Allocates to-do lists, fully integrated with Outlook tasks, to individuals or groups, with the option to generate follow-ups according to customer status. Incorporates workflows for handling disputed payments, issue escalation and legal action tracking.

 
Integrated CRM

 

Business Process Automation
 

Business Process Automation

Allows for complete automation of business processes, eliminating the necessity to retain external systems or any other form of manual documentation. Features a flexible integration interface that provides the capability to retrieve information from any front-end application, eliminating human intervention.

ERP On-the-Go

Ensures online and offline work for typical out-of-office ERP activities, such as sales, service and project management, allowing for work continuity even without an active network connection. Guarantees real-time tracking of the business, even across the warehouse and production-related workflows.

 
ERP on the go

 

Process Management
 

Process Management

Enables easy process customisation for the company’s specific mobile needs, namely contact, customer and vendor management, inventory control and warehouse management, task management, production, project and shipment process controls, and report generation.

 

Sales Management

Enables salespeople to create their offer at the client’s place and convert it into an order after approval. Facilitates customer management, with automatic updating of the billing address upon customer selection, quick display of the best price for the customer upon product selection and view of customer balance and of current inventory on site. Enables the customer signature to be captured via the application and viewing/printing of the offer or order in PDF or Excel file format.

 
Sales Management

 

Customer Service Management
 

Service Management

Allows access to service tasks that are sorted by due date or priority and facilitates documentation of selected tasks, including fault and resolution codes. Enables easy selection of replacement items with the barcode or QR scanner, effortlessly entering applied items and easily recording working hours on the service instance. Allows previewing of the completed service item worksheet in PDF, Excel or printed format for an on-site customer approval.

 

Mobile Apps

Provides native apps for iOS (iPhone and iPad), Android, Windows Phone, Windows 8 and Windows Mobile/CE platforms, delivering a superior look-and-feel to browser-based or cross-platform solutions. Empowers companies to build-up mobile applications without the need of any mobile development knowledge, facilitating the adoption of custom modules and specialised vertical solutions.

 
Mobile Apps

Achievements

  • Microsoft Gold Partner
  • ISO 9001 Certified
  • AI 2013 Finance Award Winner
  • Microsoft Malta Partner of the Year

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