Junior Support Specialist

As a Support Specialist, you will be able to interact with customer support requests whilst working in a team environment.

Daily Responsibilities.

  • being part of a team of experienced Microsoft Dynamics NAV and 365 Business Central application specialists;
  • responding and resolving customer support requests related to the use of Microsoft Dynamics 365 Business Central and Microsoft Dynamics NAV deployments;
  • escalating and/or collaborating with other members of the support team to resolve issues;
  • adhere to support and change management processes;
  • assisting the solution team during User Acceptance Testing;
  • creating document guides and training manuals.

Required Skills.

  • Knowledge or experience on ERP/Accounting systems (ideally Microsoft Dynamics NAV)
  • Fundamental knowledge of accounting
  • Previous experience in an application support role is considered an asset
  • A good working attitude including having respect for others, showing enthusiasm and commitment and willing to go the extra mile
  • Excellent communication skills in both verbal and written English.
  • Spoken Italian will be considered an asset
  • Ability to use positive language
  • Time management skills
  • Attention to detail and willingness to learn

Apply Now!

Contact our experts to learn about how we can help you fulfil your business’ digital potential!

Let's Talk!


Our experts are here to help!