Customers on Microsoft Dynamics CRM world-wide have repeatedly reported an increase in their productivity as a direct result of sales process automation. In fact, a Forrester Research report finds that companies report an average return on investment of 243% and a payback period of 4.1 months after deploying Microsoft Dynamics Customer Relationship Management software.
Microsoft Dynamics CRM provides businesses with marketing, sales and customer service capabilities that are fast, familiar and flexible and aimed at helping them find, win and grow profitable customer relationships. The solution, that is available both on-premise or in the cloud, ensures standardisation of company-wide best practices, enabling a 360-degree view of customers.
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Microsoft Dynamics CRM Online provides businesses with an online CRM experience that empowers people to work across the entire enterprise and beyond, giving anywhere access to sales, marketing, and customer care professionals.