Effectively support your services.
Digitally transform your on-the-field processes through Microsoft Dynamics 365. React in real-time to issues, while being allowed to schedule technicians whenever they’re needed. Build customer loyalty by giving them the efficient delivery that they deserve.
Tailor Customer Engagements
Meet customer expectations with on-time scheduling and technician location information. Gain customer insights with automated, personalized customer surveys after completing field service calls using Dynamics 365 Customer Voice.
Build trust and loyalty through connected service experiences that adapt to your customers’ evolving needs.
Equip employees with the right tools and relevant work-order data so they’re prepared for each service dispatch, every time.
Elevate Employee Effectiveness
Optimize Service Operations
Utilize automatic scheduling to ensure that the right expert has been chosen for the right job, every time.
Acquire essential data via IOT to allow your team to be proactive, detecting issues before the customer does.
Deliver Proactive Service
Turn your cost center into a profit center by moving from a scheduled services model to just-in-time predictive maintenance. Remotely detect and proactively resolve issues before customers are aware using Internet of Things (IoT) sensors. Ensure that technicians have the latest asset data, synchronized across Dynamics 365 Finance and Supply Chain Management, to improve service accuracy.
We asked some of our esteemed clients within various industries to share their digital transformation
experiences. Here is what they had to say about our expertise, technology and delivery!
Exigy’s services and the Microsoft Cloud applications have supported our growth as we now have over 70 employees working on lifts and facilities maintenance. Exigy has always been very responsive to our needs and has understood and tuned the backend and mobile app features of the Microsoft D365 Solutions to the needs of our industry. We plan and look forward to expanding further our solutions supported by Exigy."
We would highly recommend Exigy’s services!"
"Exigy offers expertise for all kinds of projects for any company irrelevant of their size and complexity. Always ready to help, support and guide any company to achieve the expected results for any implementation.”
"They are not only proactive and responsive, but also at the forefront of thought leadership, solution implementation and transformation of business processes."
"During the year Exigy proved to be a reliable and highly professional partner, following us in the growth of the Group.“
Digitally Transform Your Business
Learn more about Field Service
Contact our experts to learn more about how we can help you fulfil your business’ digital potential!
Learn more about our solutions.
Digitally Transform Your Business.
Are you ready to take your business to the next level? Contact our experts to learn more about how we can help you fulfil your business’ digital potential!