2020 has proven to be a year that has reminded us all about how dynamic, competitive and constantly changing the hotel industry is. It is more important now than ever before that your business is prepared to take the next step and evolve with powerful technology tools that can help ensure that your hotel is future-proof.
The ability to reliably offer high-quality service from your technicians whenever a customer’s equipment breaks down is crucial to businesses looking to improve their reputation among customers.
So how are leading businesses able to deliver speedy responses without compromising on efficiency? One clear indicator points towards the successful implementation of digital transformation for Field Service processes. Here are some benefits to implementing technology within your field service operations.
Easy and Fluid Hotel Management
Administrative tasks within your organization are regularly considered to be very time-consuming, as well as being tasks that do not make the best use of your employee’s skills. By integrating Microsoft’s award-winning ERP solution Dynamics 365 Business Central, your business can benefit from a customizable, scalable solution that automates a significant portion of all your hotel administration tasks.
Advanced Business Analysis
Business Central is not only a powerful tool for administrative tasks, but also enables smarter data-driven decisions thanks to the platform’s ability to optimize internal processes and existing flows through the company’s data. This allows for your business to generate in-depth and helpful insights into business openings and opportunities to grow.
Business Central’s highly customizable solution also gives customers the ability to implement even more useful tools, such as reporting and data analysis and other tools for managing accounting, cash flows, tax compliance and forecasting of expenditure.
Integration with Hotel Cube
Along with Microsoft Dynamics 365 Business Central, HotelCube is also ready to help take your hospitality business to the next level. As a leading Property Management Software, HotelCube is able to integrate elements such as Booking Engine, Channel Manager, accounting software, POS and cash register, Domotics system and others in one, unified platform for ease of access.
HotelCube also makes use of business practices specific to the hospitality industry, ensuring that all the above features are optimized for the best performance possible to cater to the needs of the hotel sector.
The integration between HotelCube and Business Central also ensures that the data collected by the powerful PMS is centralized into Microsoft platform, ensuring that your data is accurate and is transferred seamlessly. This provides for more accurate insights and allows all members of your organization to benefit from the data available to their specific dashboard.
At Exigy, we are proud partners of Proxima, as well as Gold Microsoft Partners. Our expertise, paired with award-winning tools and years of experience in Digital Transformation, are all here to help you bring out the best in your business.
Interested in learning more about how we can guide the next step in your company’s evolution? Fill in the form below and one of our experts will get in touch with you to discuss your needs.