During the first segment, our Managing Director, Francois Grech, took the audience through the topic of Reimagining your Business in the Digital Age. It was great to see Francois providing some key insights and statistics about the modern business challenges that innovative software solutions can help overcome.
Next up was George Aspiotis, Senior Partner Development Manager at Microsoft. In his segment, George guided everyone through the subject of Artificial Intelligence and its practical use within the modern-day business landscape. George then treated attendees to an exclusive look at Microsoft 365 CoPilot, the exciting new product that enables Sales, Marketing, Service, Supply Chain and Operations to all benefit from AI-powered assistance.
Following up on this segment was our very own Head of Business Development, Dominic, with a demonstration highlighting Dynamics 365 Business Central focusing on how it can assist in Streamlining your Supply Chain. During the segment, the ERP‘s supply chain functionalities were on full display, showing that businesses can manage their inventory and optimize warehousing with ease.
Next up was Robert, Solution Manager at Exigy, who shared his expertise on Dynamics 365 for Field Service. In a section titled Effectively Manage Your Field Workforce, Robert revealed how businesses can utilize the software to create effective work orders and empower their resources, all the while making use of AI-powered suggestions to help optimize resource scheduling.
For the final topic of the event, Moira then went over the Customer Service module of Dynamics 365. It was intriguing getting to see the way that the platform can empower customer service agents within an organization. By providing the workforce with all the information they need at their fingertips, they can tackle whatever request comes their way quickly and effectively. Also on display was D365’s powerful sentiment analysis tool, which helps agents and management alike understand the quality of their relationship with customers.
Concluding the event was the Networking Lunch, which allowed attendees to speak with all of the experts, and to be able to ask any questions they might have about the solutions discussed. It was great to be able to connect with all of the attendees.
Special thanks go to the speakers for their expert insights, as well as to our partners at Microsoft, EY Malta and Melita for helping make the event a reality.
If you were unable to attend our recent event, there’s no need to worry! This event marked the beginning of an exciting series that we plan to continue in the coming months. We are committed to bringing you more opportunities to explore the latest advancements in business technology and how they can revolutionize your industry.
Stay tuned for updates on our upcoming events, where you’ll have another chance to connect with industry experts and gain valuable insights into transforming your business for success!
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