Microsoft CRM Named a Leader in the Forrester Wave Q1 2025
A significant endorsement of Microsoft’s investment in AI-driven innovation and holistic approach to customer engagement technology.
Microsoft 365 Copilot: What does it mean for your business?
Microsoft newest tool for businesses, 365 Copilot is generating significant buzz in the tech community. But what exactly is it, and how does it distinguish itself among the plethora of emerging AI tools?
Overcoming Customer Service Challenges through Digital Transformation
In this article, our experts discuss these challenges, and how technology can be the leading force in improving the quality of your customer service and empower your agents. Let’s break it down!
Microsoft Introduces Researcher & Analyst in 365 Copilot
Microsoft has unveiled two new AI-powered assistants in Microsoft 365 Copilot: Researcher and Analyst. These innovative tools aim to enhance productivity by automating research and data analysis tasks directly within the Microsoft 365 ecosystem.
Industry-Leading Productivity Software: Why Invest?
As businesses continue to evolve and adapt to the modern world, how can productivity software help you stand out? Our experts discuss.
Power BI: Here are 7 Reasons to Implement It
Power BI is an industry-leading tool for businesses wishing to start, organise, and/or expand their business intelligence activities. Here are 7 points why
Microsoft Dynamics 365: Your CRM of choice!
How do you find the right CRM software in a sea of options? Our team gives their expert opinion on why Microsoft Dynamics 365 is the go-to CRM for the digitally evolving business.
Dynamics 365/Power Platform 2024 Release Wave 2: Summarized
Microsoft’s 2024 Wave 2 release for Dynamics 365 brings an array of impactful updates. Let’s dive into the core enhancements across several key Dynamics 365 applications.
Going for Gold: Why Work with a Microsoft Gold Partner?
What exactly are the advantages of working with a Microsoft Gold partner?
The Importance of Management Control in the Hotel Industry: The USALI Method
In the competitive hospitality sector, Management Control is crucial for optimizing profitability. Discover how this combination can elevate your hotel’s performance and streamline decision-making processes.